Refunds or Exchanges
Fulfillment & Delivery
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Pre-orders are also governed by the following terms below:
Pre-orders are not guaranteed to ship.
Pre-orders are not immediately available.
Pre-orders are not in stock.
Pre-orders can be changed upon request. Models are subject to availability.
Pre-orders and purchases require payment in advance. Watch Rapport will collect, authorize, and capture funds prior to order processing, shipment, and delivery.
Pre-orders are taxable. We charge an additional 10% flat rate to the listed price which includes sales tax, and our service fee. Tax and fees are applied at checkout, and applicable to all customers worldwide.
PROCESSING & DELIVERY
Pre-orders can take up to 180 days to process, ship, and deliver. Pre-order delivery dates are estimated. Shipping and delivery dates are not guaranteed and can change at any time depending on model availability, or any other unknown logistical or fulfillment variables.
EXACT DELIVERY DATE
Watch Rapport does not provide exact delivery dates for pre-orders. change at any time depending on model availability, or any other unknown logistical or fulfillment variables.
Pre-orders are not guaranteed to be fulfilled or shipped.
Pre-orders can be canceled and refunded at any time if not yet shipped.
ORDER CANCELLATION BY WATCH RAPPORT
Pre-orders can be canceled by Watch Rapport at any time for any reason without notice.
Pre-orders are based on model availability.
Pre-order pricing is subject to change at any time for any reason without notice.
ROLEX & PATEK PHILIPPE PRE-ORDER
Rolex and Patek Philippe pre-orders are not offers promoted by Rolex S.A., Rolex USA, Inc., Patek Philippe SA, or any of its subsidiaries.
Pre-orders can be returned unworn within 30-days from the delivery date unless an extended return policy has been purchased. Learn more
Pre-orders are subject to a 10% restocking fee if returned.
OVERALL TERMS OF SALE
Pre-orders do not incur or accumulate any interest payments if canceled or refunded during the duration that funds are held to process your pre-order.
GUARANTEES, CLAIMS & PROMISES
Watch Rapport makes no guarantees, promises, or claims on any order fulfillment regarding pre-orders.
Pre-order watches are sourced from highly and vigorously vetted vendors and certified suppliers.
Pre-order waitlist does not constitute, promise, bind, or guarantee the sale of any watch, model, or pre-order within its entirety or any related promotional offers.