Self Serve Options
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Global Buyer Protection
Free buyer and payment protection. Trusted checkout. Learn more
Authenticity Guarantee
Watch Rapport authenticity and service guarantee. Learn more
COVID-19
Information and FAQs about the impact on ordering. Learn more
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Payments & Gift Cards
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Rewards Program
Earn, redeem, and learn more about our reward points program. Learn more
Industry-leading hands-on customer service.
World-class Personalized Support
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24/7 Help Center
We're here to assist you anytime via phone, chat, or email.
Multilingual
Our multilingual team is available to personally assist you.
Highly Trained Experts
We staff top notch experts who have years of experience.
Our commitment
Fast respone time
Usual response time within 24 hours.
Dedicated support
We love helping customers.
Safety and security
Guaranteed privacy, and peace of mind.
After sales service
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Personalized support 24/7
Phone
(800) 571-7765
Address
297 Kingsbury Grade, Suite 100 Lake Tahoe (Stateline) NV 89449
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FAQ
Which payment methods are available?
We accept all major credit and debit cards, bank wire transfer, cryptocurrency via Coinbase, and wise.
Is advance payment by wire transfer trustworthy?
Yes. The safest way is to pay Watch Rapport directly. It is very important to us that all listings on Watch Rapport are trustworthy. The identity and legitimacy of all sellers on Watch Rapport are extensively reviewed during the registration process. As an alternative to advance payment, you can personally meet the seller in a safe location to pay in cash and receive the watch. Please note that Watch Rapport takes no responsibility for the sale.
How do I search for a watch on Watch Rapport?
Search for your dream watch on Watch Rapport by using the search bar or the advanced search option. You’ll then have the option of setting filters on the search results page. Search bar The search bar is the easiest and fastest way to search on Watch Rapport. Search terms are automatically completed and updated as you type. Search results page The search results page offers various filter options. You can filter according to brand, model, reference number, or availability, for example. The results can also be sorted by relevance, price, or listing date.
I want to buy a specific watch. How do I proceed?
All listings allow you to order the watch directly via Watch Rapport. The Watch Rapport team is always available to help ensure your purchase runs smoothly. To buy a watch via Watch Rapport, click on the "Add to Cart” button on the listing page and continue checking out.
Do you offer local pickup?
Due to COVID-19, we are not offering local pickup at this time.
Do you accept credit or debit cards?
Yes. We accept all major credit and debit card worldwide. We also accept international credit and debit cards.
Can I conduct the purchase via an escrow service?
Unfortunately not. Our business model does not support escrow services at this time. We deal directly with sellers and ensure that our terms and conditions are met to allow the listing to be active on Watch Rapport. This business model allows buyers to deal with one entity rather than sellers individually. Watch Rapport is responsible for all transactions taken place on the platform.
How do I filter search results for specific listings?
After having searched for a product via the search bar, you can further refine the search results by using the filter of the results list. Filter according to manufacturer, model, condition, or material, for example. Click on more to show additional filter options. You can select multiple values for a filter at the same time. To disable a filter, simply remove the checkmark.
Why do I see the same watch on different sites?
If you have seen the same watch elsewhere being sold for a higher or lower price, this is beyond our control. Same or similar inventory listings appear across the internet all the time. We verify the listing to the best of our ability and make sure the watch being sold actually exists. Items offered on Watch Rapport could be sold by various suppliers inside or outside the Watch Rapport network, images being used as well. For Ex. If a watch is being listed here at watchrapport.com and being listed for sale somewhere else, it does not necessarily mean its the actual seller or the supplier who has the watch on hand, it could be a reseller, broker, dealer, an affiliate of the seller, or private seller who used photos he found on the internet etc. You can always double check with us for more information regarding a listing prior to placing an order.
All our product listing pages mention the following disclaimer:
"Product photo(s) may not reflect the exact watch being sold. While the watch you will receive will be the exact same model, have the same specifications, and in the same condition as described, some photos are stock images or from our network of various suppliers and are subject to change." You can claim or remove a listing by contacting us. Requests are usually processed within 24-hours.