Purchase Process Overview

Your comprehensive guide to a smooth and successful transaction.




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your purchase, so you can shop

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Delivery Overview

Shipping & Delivery

Shipping and delivery can take 2-4 weeks for domestic orders, and 3-6 weeks for international orders due to COVID-19 and other shipping variables. Occasionally, deliveries may arrive sooner. Learn more here.

Local Delivery

If the item you are purchasing is eligible for local delivery, you will have the option to choose local delivery at checkout. Local delivery is only available within the Greater Los Angeles area for now.

Expedited Delivery

Unfortunately, express delivery is not available at this time.





Local Pickup

If the item you are purchasing is eligible for local pickup, you will have the option to choose local pickup at checkout. Once the order is ready, we will contact you to schedule your pickup date and time.

Simple Refund Process


100% Money-Back-Guarantee

Return Process

You can start a return or request a refund anytime during your order processing if you have not been provided with tracking information or proof of transit.

Transaction Roadblock

If your order is canceled, or cannot be fulfilled, a refund will be processed immediately to original form of payment. Refund instructions are sent via email.

Refunds & Credits

Refunds are processed within 24-48 hours by Watch Rapport. Account credits depending on your financial institution may take up to 5 business days not including weekends or bank holidays.