Why am I being asked to verify my ID?
This is an automatic anti-fraud system with privacy protection. This extra procedure is only a standard KYC security measure to verify your identity, and prevent fraud. We are required by our financial institutions, state, and federal regulatory agencies to comply with KYC procedures and to verify your identity to prevent money laundering. Your information will be kept safe, secure, and private. Also, your order may be deemed high risk, and we need an ID verification before we can fulfill the order.
Is this secure?
Real ID takes your privacy protection seriously. That's why we've encrypted the entire flow from end to end. It starts with securing the connection between your device and Real ID and then encrypts and locks the submission in our private cloud. This keeps your ID secure even when on a public network like a coffee house WiFi. Only you and Watch Rapport will have access to your ID photos submission.
How do I submit an ID deletion request?
To submit a data deletion request, please contact us.