Even with the spread of COVID-19, Watch Rapport is open for business! Make secure purchases with Watch Rapport's Buyer Protection.
Due to the impact of COVID-19, please be aware delivery dates are only estimated and may not be accurate. Any shipping dates obtained, provided, quoted, or shown on the website may be delayed up to 6 weeks.
Yes. Your order may arrive much sooner. However, because orders ship from suppliers around the world, delivery lead time may vary in accordance with COVID-19.
You may request to cancel your order anytime and request a refund if it has not already been processed or in transit for delivery. Note: Due to consistent prices changes, if you cancel your order, you may not be eligible to receive the same price if you try and place the same order at a later time. If you have any questions, please contact us prior to canceling your order to see if any other options may be available.
Typically we do offer expedited shipping on select products if stated by the seller on the product listing page, and or if the option is available at checkout. Watch Rapport has limited control on shipping and delivery unless the item is being shipped directly by Watch Rapport. Seller usually must ship the item within 10 business days unless stated otherwise.
Shipping and delivery delays may be caused due to the following:
The COVID-19 (Coronavirus) outbreak is an ongoing, rapidly developing situation. Watch Rapport encourages its members to monitor publicly available information and to always follow federal, state and local health organization guidance and government mandates.
Your order will be processed during normal business hours. Orders usually ship standard complimentary delivery within 3-10 business days depending on the availability of the watch. Tracking is provided via email as soon as your order ships. Business days do not include Saturdays, Sundays, or holidays. For example, You place an order on Monday that takes 2 business days to arrive. You do not count the day you ship as a business day, so your package would arrive on Wednesday, the second business day after the ship date. We use UPS, FedEX, DHL, or Malca-Amit for shipping. Please be advised that all expedited orders may take up to 24 hours for processing and dispatch.
Expert and safe delivery logistics.
Orders placed using express, overnight or expedited shipping services that are placed before 1pm PST are shipped same day.
Tracking is provided via email as soon as your order ships. You can track your order here or input tracking number below.
For the protection of the shipment, and to avoid fraudulent orders, we do not not deliver to PO Boxes or APO addresses.
Shipping insurance is calculated at checkout. Additional shipping coverage and protection may be available on select or watches valued over $99,000.
Watch Rapport ships to virtually any address for free worldwide. Certain countries may be restricted. Please contact us prior to placing your order for more information.
When you place an order we will estimate delivery dates based upon the availability of your products, shipping method selected and your shipment’s destination.
For your protection and ours, all of our watches require a signature for delivery. If no one is home to receive the package, your local delivery driver will hold onto the package for a second and third delivery attempt. If you know that no one will be home to receive the package, you may leave a signed note for the delivery driver to deliver it to a neighbor. You may also arrange to pick up the package at your local delivery branch.
If the address to which your order is being shipped differs from your billing address (the address to which your monthly credit card statement is sent), please use the toll-free number on the back of your card to contact your credit card company and create an "Alternate Shipping Address," which is simply a note on your account authorizing purchases that are delivered to a destination other than your billing address. Failure to do so may cause a considerable delay in the processing of your order.
If an item is damaged when received, the insurance company must conduct an investigation. Please contact CertifiedWatchStore.com to initiate an investigation within 3 business days of receiving the package. Do not dispose of the original shipping carton, as the insurer may want to inspect it.
When your order is received, please check it carefully. If there are any problems with your order, please contact Watch Rapport as soon as possible to make any necessary corrections, file a claim, or dispute.
+1 310-735-9688 or firstname.lastname@example.org